PRIVACY POLICY
Kamik (or “we”, “our”, “us”) respects your privacy and is committed it. This Policy describes our practices for collecting, using, maintaining, protecting and disclosing the personal information Kamik may collect from you or that you may provide when you visit our website, <www.kamik.com> or our other digital properties, including our social media accounts (our “Websites”).
1. WHAT IS PERSONAL INFORMATION?
Personal information is information about you, that can be used to identify you. When you interact with Kamik, we may collect personal information such as:
· your full name;
· your billing and delivery postal addresses, phone (including mobile phone) and e-mail details;
· transaction information, such as payment method, credit card and other payments-related information and identifiers, order details and purchase history;
· where you have chosen to register a user account with us, your user name and password;
· your communication and shopping preferences;
· details regarding your browsing on our website and shopping activities;
· your interests, feedback and survey responses;
· information about the device on which you have accessed our website, including your IP address, operating system and browser type;
· your location; and
· any other correspondence with us.
2. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
Personal information is primarily collected directly from you, such as information voluntarily provided to us through our Websites , and any other means of communication you use to get in touch with us.
We may also obtain personal information from public sources, third-party service providers, and other third parties. For example, you may choose to participate in a third-party application or feature (such as Facebook or a similar application or feature on a third-party website) through which you allow us to collect (or the third party to share) information about you, such as details of your friends/connections, "likes", comments you have shared, groups and location.
In addition, we may receive information about you if other users of a third-party website give us access to their profiles and your personal information is accessible through your connections´ web page, profile page, or similar page on a social media channel. We may supplement the information we collect about you directly with the information we receive from third parties in order to enhance our ability to serve you, to tailor our content to you and send you details of promotions and/or offers which we believe may be of interest to you.
We sometimes receive personal information about other individuals from customers who wish to send our products as gifts. In these circumstances, we will use and store that personal information for the purpose of completing the customer’s order.
We may also collect certain information from when you purchase one of our products from a merchant.
The Websites are not intended for children under the age of 14 and Kamik does not knowingly collect personal information from children in this age group.
3. HOW DO WE USE INFORMATION ABOUT YOU?
Kamik will use your personal information for the purposes described in this Policy or explained to you at the time it is collected. If we want to use your personal information for new or additional purposes, we will provide you with notice of these purposes and give you an opportunity to provide or withdraw your consent.
We may use your personal information in connection with the purposes for which you have provided it.
This may include:
· when you make purchases or returns on our Websites, over the telephone or in-store;
· to respond or process your request or enquiry, including as a result of searches on our Websites;
· to enter you in contests and notify you of results if you have agreed to participate in such contests;
· to administer our Websites and personalize content for you;
· for internal record keeping;
· to provide direct or other marketing;
· to record and update your marketing preferences;
· to develop and personalize offers, promotions and advertising provided to you or others based on our understanding of your browsing and shopping habits or purchase history;
· to register you for certain features on our website;
· for internal research and development purposes and to assess, improve and tailor our products and services to you; and
· where necessary as part of any restructuring of Kamik or sale of our business or assets.
We may also use your personal information for other business purposes including management analysis, audit, forecasting, business planning and transactions, ensuring our compliance with applicable laws, regulatory requirements, and dealing with legal claims and related administrative activities and related records retention requirements. We may also use your personal information as required or permitted by law enforcement, other government agency requests or court orders.
4. WITH WHOM DOES KAMIK SHARE YOUR PERSONAL INFORMATION?
We may disclose your personal information to third parties as follows:
· to our service providers: we may hire companies to perform services on our behalf, such as advertising and marketing, software, IT support, hosting services, couriers and payment processing services. These service providers may use your personal information on Kamik’s behalf for the purposes set out in this Policy including, for example, to complete your order or enable offers, advertising or other promotional activity about our products and services, or to provide you with after-purchase services. We will provide these service providers with only the information necessary for them to provide the services to Kamik. Kamik prohibits service providers from using or disclosing personal information for purposes other than to facilitate and carry out those services. We will strive to protect personal information disclosed to them by contractual agreements requiring that they adhere to applicable privacy laws, confidentiality and security procedures and protections that are, at a minimum, equivalent to those employed by Kamik;
· to government authorities, law enforcement and regulatory authorities where required or permitted by law;
· for debt collection purposes;
· for security, loss and fraud prevention purposes;
· other entities (including actual or prospective buyers and our affiliates) in the event that Kamik is involved in a bankruptcy, merger, reorganization or sale of any of its businesses and/or assets; and
· to any other third parties, with your consent.
5. PERSONALIZED/TARGETED ADVERTISING
If you browse our website, you may receive personalized advertisements while browsing other websites. Through our advertising we try to provide you with information on products and offers which are relevant to you. This service is provided by Kamik via reputable service providers, who uses 'cookies' or similar tools placed on your computer or other device (see further information on the use of cookies in the section below).
The social media networks who may provide advertising about our products and services to you may also process some of your personal information in their own capacity (for example when carrying out their own targeted advertising). Kamik is not responsible for the processing of your personal information by any social media networks, when acting in their own capacity and not as a service provider to Kamik. Therefore, please refer to the privacy policies of the relevant social media channels for further details on how your personal information will be used by them.
6. USE OF COOKIES
We may use cookies and similar tools in order to provide a better service or identify which pages on our website and social media networks are of special interest. A cookie is a small piece of information which a website stores via your web browser on your computer or other device either during your visit to our website or which can later be retrieved on subsequent visits to our website. The main objective is to identify users and personalize their visit by customizing web pages for them, for example, by remembering your log-in name or preferred language. Cookies cannot be read by a website other than the one for which it is set. Our cookies will never contain information that will enable anyone to contact you via telephone, e-mail, or other direct means. As noted in the section above, third-party websites may also use cookies to show you advertisements about our products on those third-party sites, including offers based on products you have viewed or purchased.
You can adjust your web browser settings to inform you when cookies are set and to prevent cookies from being set or used to track your browsing online. Depending on your browser, you may find those options under the browser’s menu tabs for tools, options, settings, preferences or similar tabs. You can also refuse interest-based advertising from many advertising partners, third-party websites and apps by using the cookies banner made available on our website www.kamik.com or by visiting youradchoices.ca. Where required by law, we will ask for your consent before enabling cookies that are used for profiling or marketing.
7. MARKETING CHOICES
From time to time, Kamik may send you special offers and announcements by email, post, telephone, text message, through social media networks , or other means. You can unsubscribe from receiving these offers at any time by clicking on the Unsubscribe link in the message you’ve received, replying STOP to text messages or contacting info@kamik.com.
8. WITHDRAWING CONSENT
You may choose to withdraw your consent to the collection, use and disclosure of your personal information at any time, unless legal or contractual reasons prevent you from doing so. However, if you withdraw your consent, we may be unable to offer or provide you with certain goods and services.
If you would like to withdraw your consent or modify your preferences, please contact our Privacy officer through the contact information provided below (concerns or questions).
9. WHAT DO WE DO TO SAFEGUARD PERSONAL INFORMATION?
We use administrative, technical and physical safeguards to protect personal information and fulfill your privacy choices. We have internal processes and procedures that govern how we use and protect personal information, handle complaints and access requests, respond to privacy breaches and delete data when no longer required.
We require that our service providers agree to protect personal information that they must access in order to provide those services. Internally, we limit access to personal information about you to only those employees who need that information to provide products or services to you or in order to do their jobs.
You are responsible for keeping the password to any Kamik account or profile you create confidential. We ask you not to share a password with anyone, not to reuse passwords for different accounts, and to notify us if you believe your password has been compromised.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will take appropriate measures to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website and/or social medial channels. Any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorized access.
10. CROSS-BORDER TRANSFERS
To provide you with our services, we may transfer and retain personal information outside of your jurisdiction. By providing us with your personal information, you consent to the transfer, processing and storing of your personal information outside of your jurisdiction for the purposes described in this Policy. Your personal information may therefore be subject to access or disclosure to foreign law enforcement authorities under the laws of those jurisdictions.
11. HOW DO WE RETAIN YOUR PERSONAL INFORMATION?
We may retain your personal information for only as long as we need it for business or legal purposes but subject to the terms and conditions of this Policy.
12. LINKS TO OTHER WEBSITES
We may offer links to third-party websites. However, we are not responsible for the content or information collection policies of third-party websites. If you visit a third-party website, we advise you to review their privacy and other policies. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to the third-party websites.
13. CHANGES TO THIS POLICY
We review and update our policies and procedures as required to keep current with rules and regulations, new technologies, standards and customer concerns. Our Policy may therefore change from time to time; the current version of the Kamik Privacy Policy will always be posted on our website.
14. ACCESS TO YOUR PERSONAL INFORMATION
We respect your right to access and correct your personal information. If you wish to update your personal information, please contact our Privacy Officer through the contact information provided below (concerns or questions).
15. CONCERNS OR QUESTIONS
If you have any questions, wish to access, update or delete information, withdraw your consent to the use or disclosure of your personal information or wish to opt out of receiving future communications, or have questions about this Policy, please contact our Privacy Officer online at info@kamik.com .